What if I need a refund？

Q: What if I need a refund？

Uncompleted Orders: You have the right to request a refund at any time before your order is completed. Inability to Complete Order: If, for any reason, we are unable to fulfill your order, you are entitled to a full refund. Incorrect Order Information: As we primarily deal with digital products, it is essential to provide accurate order information. In cases where you have provided incorrect information resulting in the delivery of items, we generally do not offer refunds. Refunds are generally completed within 1-3 working days, and the specific time for payment depends on your bank.

Question

Answer 1

Uncompleted Orders: You have the right to request a refund at any time before your order is completed.

Inability to Complete Order: If, for any reason, we are unable to fulfill your order, you are entitled to a full refund.

Incorrect Order Information: As we primarily deal with digital products, it is essential to provide accurate order information. In cases where you have provided incorrect information resulting in the delivery of items, we generally do not offer refunds.

Refunds are generally completed within 1-3 working days, and the specific time for payment depends on your bank.